PREMIUM CONTRACT 1
PREMIUM CONTRACT 1
This package has been specifically created to offer a comprehensive Preventive Maintenance and Priority Remote Assistance solution that reduces downtime and extends the lifecycle of your machine.
IoT Solution enables real-time monitoring of your connected machine's health status, planning of maintenance interventions, as well as opening of support tickets with a single click. Everything you need to achieve exceptional levels of production performance and take your machine to a new dimension.
Package contents:
- 1 annual on-site visit per machine by CMS (duration: 1 day per machine)
- Priority phone support / Teamviewer connection
- Annual IoT Solution license
- Renewal of Smartive application licenses included
- 10% spare parts discount* applied after the intervention
Annual package recommended for 1 machine equipped with IoT Solution technology.
*At the end of the maintenance visit, a coupon will be provided for use on the eShop
Before placing the order, you must request confirmation of the software code from the Spare Parts Office. Otherwise, CMS will not take responsibility for any incorrect codes sent and will not cover any additional costs related to the return of the wrong software