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REMOTE SUPPORT FLEET 

With Remote Support Fleet, you have a preferential channel for assistance across your entire fleet: you can receive technical support in the event of breakdowns, choose spare parts, and obtain precise instructions on repair work.

Telephone and TeamViewer support is included and available for the entire fleet. With Remote Support Fleet, you can count on:

• Real-time transmission of the operator's point of view to the remote technician.
• Immediate communication with the remote team, in text or voice mode, with the option of receiving notes directly on documents.
• Viewing and annotating documents, with two-way communication.
• Interactive sharing of screens, drawings, technical exploded views, and checklists.

This solution is available on an annual basis.

available online

 Your account is not eligible for spare parts online purchases. For further details, contact us: eshopsupportit@scmgroup.com
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