REMOTE SUPPORT FOR SERIAL NUMBER 

With Remote Support, you have a preferential channel for assistance with your machine: you can receive technical support in the event of breakdowns, choose spare parts, and obtain precise instructions on repair work. Telephone and TeamViewer support is included and available for your machine.

With Remote Support, you can count on:

• Immediate communication with the remote team, in text or voice mode, with the option of receiving annotations directly on documents.
• Real-time transmission of the operator's point of view to the remote technician.
• Viewing and annotating documents, with two-way communication.
• Interactive sharing of screens, drawings, technical exploded views, and checklists.

This solution is available on an annual basis.